Privacy Policy

(1) Tudor Tailor Invest SRL Company is a personal data controller within the meaning of EU Regulation 2016/679 (GDPR), has its registered office at Calea Floreasca no. 112, Bucharest, Sector 1, Romania, Fiscal Code RO27864599, registered in the Trade Register with no. J40/12907/2010, telephone 0371 479 302/ 0740 513 165, email: online@tudor-tailor.com , referred to throughout this document tudor-tailor.com .

(2) The contact details of the Data Protection Officer are Alin Copindeanu at number: 0740 513 165, email: online@tudor-tailor.com .

(3) The purpose of collecting personal data is to sell products and services on the website. tudor-tailor.com (with all related activities such as order processing, delivery, payment, invoicing, etc.), customer service and marketing activities for the company's own needs tudor-tailor.com .

The legal grounds for processing this data are:

• execution of the contract and preliminary steps for this contract (art. 6(1) b GDPR) – for data collected through the order form or data received as a result of customer relations services;

• legal obligations (art. 6 (1) c GDPR) for data necessary for invoicing;

• consent (art. 6 (1) of the GDPR) for data used for marketing to site visitors (e.g. newsletter subscription, marketing cookies, etc.);

• legitimate interest (art. 6 (1) f GDPR for data used for marketing to current customers (according to art. law 506/2004 art. 12 (2)) of tudor-tailor.com, the security of its own site tudor-tailor.com (recital 49 GDPR) and data used internally for the optimization of its own site tudor-tailor.com (and anonymized or pseudonymized, as appropriate).

(4) tudor-tailor.com collects personal data from its users in three ways:

• directly from the user

• traffic data, from the user's browser

• through cookies.

a. Directly collected personal data.

a1. When you access tudor-tailor.com , when will create an account or place an order We may ask for your name, surname and/or email address, as well as other data necessary for contracting, delivery or invoicing.

This data is kept for a period of 3 years after the end of the contract. Invoice data is kept for 10 years.

If this data is not provided, we will be unable to fulfill your order.

a2. When you access support services we may ask for an email address or telephone number. We reserve the right to record any communication made for the tudor-tailor.com support services in order to improve our services. We will inform you before the communication begins that it may be recorded.

The data is retained for a period of 3 months for the purpose of resolving your request.

This data is used, for example, for the purpose of contacting you to resolve a complaint/request of yours.

We may also request other data that may constitute personal data only to the extent that it is necessary for these purposes.

a3. When you make a payment . All payments are processed by our partners SC NETOPIA SRL , so that banking information is transmitted to them. Their personal data processing policies are available on the websites of these partners. www.netopia-system.com

a4. When you are applying for a job/internship. We use the personal data contained in the CVs we receive to assess the qualifications of applicants for a position within Tudor Tailor Invest SRL We base our processing on the conclusion and performance of the agreement. The categories of data processed in the context of our relationship with you are name, e-mail address, telephone, fax, as well as other personal data that you may provide to us directly.

a5. When you request to receive the newsletter. We may also use your contact details to provide you with offers, information, news regarding our products and services in electronic or paper form, but only if you have subscribed and, therefore, have expressly consented to such processing.

You can withdraw your consent at any time, expressing your option not to receive this information in the future by clicking on "Unsubscribe" when you receive the respective email or writing to online@tudor-tailor.com. The categories of data processed in the context of our relationship with you are the email address, as well as other personal data that you may provide to us directly.

b. Traffic data

When you visit a website, regardless of the device you use, you reveal certain information about yourself, such as your IP address, the time of your visit, where you entered our sites from, and the pages you visited. tudor-tailor.com , like other operators, records this information for a determined period of time. tudor-tailor.com uses external traffic analysis services, such as Google Analytics.

This data is used exclusively by tudor-tailor.com to improve our site and services, but also to ensure the security of our site.

This data is retained for a period of time and for the purpose highlighted in the table below:

field	Cookie name	Cookie type	Scope	Duration (days)
.tudor-tailor.com	Tudor-Tailor.com	Interior	Website operation	730
.2performant.com	2 Performer	outer	Marketing	365
.cloudflare.com	Cloud Flare	outer	Traffic monitoring	365
.crazyegg.com	Crazy egg	outer	Traffic analysis	639
.doubleclick.net	Double Click	outer	Traffic analysis + Remarketing	849
.googleadservices.com	Google Ad Services	outer	Remarketing	245
.google.com .google.ro	Google Analytics	outer	Traffic analysis	7133
.tudor-tailor.com	Google Analytics	outer	Traffic analysis	730
.zopim.com	We are talking.	outer	Chat functionality	221
.smartlook.com	Smartlook	outer	Traffic analysis	365
.omniconvert	Omniconvert	outer	Traffic analysis and personalization	7035

Users who do not want the use of third-party cookies can use their preferred browser settings to delete or block them:

1. From browser settings

Internet Explorer -  http://windows.microsoft.com/ro-ro/internet-explorer/delete-manage-cookies

Mozilla Firefox -  http://support.mozilla.org/ro/kb/cookie-urile

Google Chrome -  http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Safari -  https://support.apple.com/kb/PH19214?viewlocale=ro_RO&locale=en_Us

Or

1. Third-party cookie blocking browser plugins such as  uBlock ,  Ghostery ,  adBlock ,  Privacy Badger

(5) Personal data is transmitted for the purposes stated by the website to third parties and these have the following destinations:

Data category	Consignee	Scope
Contract data (name, surname, delivery address, order data, telephone number)	Courier company	Order delivery
Contract data (name, billing address, order data, email, phone)	Accounting service	Tax obligations
Contract data (name, order number, order details)	Payment processor	Payment of orders
Contract data (name, billing address, order data, email, phone)	Platform hosting / technical support	Website security and technical support

(6) All processors we work with are in the European Union, and those in the United States are enrolled in the United States - European Union Privacy Shield program.

(7) According to GDPR rights ( https://eugdprcompliant.com/ro/drepturile-cetatenilor-ue/ ) , you benefit from right of access , rectification or CLEAR of personal data or restriction of processing times of portability of personal data.

a) Right of access - you can obtain from us confirmation that we are processing your personal data, as well as information regarding the specifics of the processing.

b) The right to correct data – you can ask us to modify your incorrect personal data or, as the case may be, to complete data that is incomplete.

c) Right to erasure - you can request the deletion of personal data when: (i) they are no longer necessary for the purposes for which we collected and process them; (ii) you have withdrawn your consent for the processing of the data and we can no longer process them on other legal grounds; (iii) the data is processed contrary to the law; respectively (iv) the data must be
deleted in accordance with relevant legislation.

d) Withdrawal of consent and right of opposition - you can withdraw your consent at any time regarding the processing of data based on consent. You can also object at any time to the processing for marketing purposes, including profiling carried out for this purpose, as well as to the processing based on the legitimate interest of the company, for reasons related to
your specific situation.

e) restricting - under certain conditions you can request the restriction of the processing of your personal data.

f) Right to data portability - to the extent that we process data by automated means, you may request us, under the terms of the law, to provide your data in a structured, commonly used and machine-readable format. If you request this, we may transmit your data to another entity, if technically feasible.

g) The right to lodge a complaint with the supervisory authority - you have the right to file a complaint with the data processing supervisory authority if you consider that your rights have been violated or to file a lawsuit:

National Authority for the Supervision of Personal Data in Romania

B-dul G-ral. Gheorghe Magheru 28-30 Sector 1, postal code 010336 Bucharest, Romania

anspdcp@dataprotection.ro .

To exercise these rights, you can contact us by e-mail with a request to the following address: online@tudor-tailor.com .

According to GDPR, we are obliged to respond to your request within a maximum of 30 days.

You also have the right to file a complaint with a supervisory authority or to file a lawsuit in court.

(8) We do not use automated decision-making processes or profiling with legal effects or that similarly affects you on the website. tudor-tailor.com .

We use profiling systems for website visitors. tudor-tailor.com for personalized commercial communications with them and offers sent via the site, push notifications, email or SMS, as appropriate.